Terms of Service

Acceptance of these terms

By using scrutineer.ai or signing up for Scrutineer, you agree to these terms of service. If you are acting on behalf of an organization, you agree on its behalf and confirm you are authorized to do so. If you do not agree, do not use the service.

What Scrutineer is

Scrutineer is a governance, risk and compliance platform. You select a framework such as SOC 2, ISO 27001, HIPAA, GDPR or PCI, or you enter a vendor, and the service maps the relevant controls, gathers and links the evidence it can find, flags gaps and scores the risk, returning a readiness report with an overall readiness score, per-control findings, evidence-linked rationale and a prioritized remediation list. It is offered on paid plans.

Scrutineer is decision support for compliance readiness. The AI maps controls and scores risk, but you remain responsible for your compliance posture and every remediation decision. Scrutineer does not issue any certification or attestation. Readiness is not certification, and an accredited, independent auditor must perform the audit and issue any attestation or certificate.

Readiness, not certification

You agree that Scrutineer does not certify your organization, attest to your compliance, or substitute for an accredited auditor. Its scores, findings and reports are inputs that help you prepare for an audit and manage vendor risk. A qualified person at your organization must review the results and apply judgment, and an independent auditor issues any formal attestation or certification.

Your responsibilities

You are responsible for using the service in line with all laws and obligations that apply to you, including data protection, privacy and the requirements of any framework you target. You agree to provide accurate information, to only submit evidence and vendor data you have the right to use, and to obtain any consent required. You are responsible for reviewing the findings before you act on them and for the decisions you make about remediation and your vendors.

Acceptable use

Scrutineer is intended for legitimate compliance and risk-management use by organizations assessing their own readiness and the risk of their third parties. You agree to use the service responsibly and to comply with all applicable laws and platform policies.

You agree not to use the service to:

• Misrepresent a readiness report as a certification, attestation or audit result.
• Submit evidence or vendor data you do not have the right to use, or that infringes someone else's rights or privacy.
• Assess a third party without any notice or consent required where you operate.
• Attempt to disrupt, reverse engineer, scrape, or overload the service or circumvent its limits.
• Resell or redistribute the service except under a written agreement with us.

You are responsible for the data you submit and for how you use the reports and findings.

Your content and data

As between you and us, you keep all rights to the framework selections, evidence and vendor data you submit and to the reports you receive. You grant us only the limited permission needed to process that data and provide the service to you, as described in our privacy policy. We do not sell your data and we do not use your evidence or vendor data to train public models or for anyone else's marketing.

Accounts and access

You must provide accurate information when you sign up and keep any credentials secure. You are responsible for activity that happens under your account, including the actions of your seats. Tell us promptly if you believe your account or access has been used without your permission.

Plans, billing and refunds

Scrutineer is offered on paid plans, including Enterprise plans. All prices and charges are in US dollars. Plans are sized by seats, frameworks and the number of vendors you assess. Subscriptions renew automatically, monthly or yearly depending on the term you choose, until cancelled. Except where required by law, payments are non-refundable. We may change our plans and prices, and we will give notice of changes that affect an active subscription.

Service availability

We work to keep Scrutineer available and performing well, but we do not guarantee uninterrupted access. We may update, change or temporarily suspend features to maintain and improve the service.

Intellectual property

Scrutineer, including its software, models, control mappings, interface, content and brand, is owned by us and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the service in accordance with these terms. You may not copy, modify, distribute or create derivative works from the service except as expressly permitted. The names of other companies, frameworks and products referenced on this site are used for identification only and remain the property of their respective owners.

Disclaimers

To the fullest extent permitted by law, the service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service is error-free, and we make no warranty that using Scrutineer will result in passing an audit, achieving certification, or any particular compliance or risk outcome. Findings are decision support for readiness, not a guarantee of compliance or an attestation. The figures shown on this site are typical outcomes, not guarantees.

Limitation of liability

To the maximum extent permitted by law, Scrutineer and its team will not be liable for any indirect, incidental, special or consequential damages, or for lost profits, data or goodwill, arising from your use of the service or from any compliance, remediation or vendor decision you make. Nothing in these terms limits liability that cannot be limited by law. Our total liability for any claim will not exceed the amount you paid us for the service in the twelve months before the claim.

Termination

You can stop using the service at any time and cancel your plan. We may suspend or terminate access if you breach these terms or use the service in a way that risks harm to others or to the platform.

Changes to these terms

We may update these terms as the service evolves. When we make material changes we will update the date above and, where appropriate, notify you. Continued use after changes means you accept the updated terms.

Governing law

These terms are governed by the laws of [governing jurisdiction], without regard to its conflict-of-laws rules, and the courts of that jurisdiction have exclusive jurisdiction over any dispute.

Contact

Questions about these terms? Email team@scrutineer.ai or use our contact page.